Need to report anti-social behaviour?
How to request an ASB Case Review
In Staffordshire and Stoke-on-Trent Staffordshire Police are the single point of contact to request a case review.
To apply you can either:
- call 101 and explain that you wish to apply for a case review
- use the Staffordshire Police live messaging service
- complete our online case review application form
- visit a police enquiry office at Longton, Cannock or Hanley
If you are unable to carry out any of the above then please write to the Central Disclosure Unit, Staffordshire Police HQ, Weston Road, Stafford, ST18 0YY. You should detail why you are applying for a case review.
To request a Case Review, a victim must meet the following threshold test:
- The victim must have reported three separate, related ASB incidents to the Police, local authority or housing provider within the last six months, and the ASB must still be continuing
- All incidents should have been reported within 30 days of them taking place
ASB Case Reviews
The ASB Case Review (previously known as the Community Trigger) is a powerful tool which allows victims to request action if they have reported multiple incidences of ASB but are unhappy with the response they received.
The review gives victims and communities the right to request a review of their case where a specific threshold is met. Applications will be reviewed by an independently chaired panel who will make recommendations for problem-solving the issue using the expertise of partner agencies including the Police, local authority, housing providers and health.
A Case Review is not about apportioning blame but is designed to focus on problem-solving the issue utilising the expertise of the partner agencies.
A victim can be an individual, business or community group, and a third party can make an
application for a Case Review on their behalf, with their consent. This can include a friend, relative, carer, councillor, Member of Parliament, or another professional person including a
Police officer. If a third party activates the Case Reviews on their behalf, the victim will need to be contacted to establish the facts and will need to confirm their consent to share their data.
The application is not appropriate if the victim wants to remain anonymous and it cannot be used to review a Crown Prosecution Service decision in relation to the prosecution or non-prosecution of a criminal offence, or a decision made by a civil or criminal court. It is not an alternative complaints procedure about service provision and such complaints should be signposted to the appropriate agency to follow their complaints process.
I am not satisfied with the outcome of my Antisocial Behaviour Case Review. What can I do?
All Local Authorities’ procedures must include provision for a person to request a review of the way an application for an ASB Case Review was dealt with, and the way their review was carried out.
The Commissioner has agreed that the Staffordshire Commissioners Office (SCO) will receive requests for reviews in these circumstances for Staffordshire and Stoke on Trent. Escalation to the Commissioner may be used where an individual is dissatisfied with the procedure in the following circumstances:
1. The Relevant Bodies have not accepted an application to use the ASB Case Review on the basis that the threshold has not been met and the victim considers that in their view that the threshold has been met.
2. In your view the ASB Case Review has not considered a relevant process, policy or
protocol
3. In your view the ASB Case Review has not considered relevant factual evidenced
information
Any escalation must be made to the Commissioner either by the organisation which carried
out the ASB Case Review, or via the following methods:
