The Staffordshire Commissioner’s Office is reassuring people that the vital services it commissions across Staffordshire and Stoke-on-Trent, such as support for victims of crime, are still available during the Coronavirus outbreak.
In line with government advice, those services which previously offered face-to-face or group support can now be accessed online, by Skype or webchat where available, or by telephone, to ensure the health and wellbeing of their staff and the wider community.
Staffordshire Commissioner for Police, Fire and Rescue and Crime, Matthew Ellis, said: ‘These are uncertain times, and can be especially worrying for people who rely on these vital services.
‘I’d like to reassure our communities that help and support is always there for them – these services may have temporarily changed the way they work, but they’re all still available and working on your behalf.
‘I’d also like to thank the services themselves for being so resilient and inventive in the way they continue to provide support for people when they need it most.’
Here’s how to get in touch if you need help or support:
Victims of Crime, Staffordshire Victim Gateway – free, confidential information, tailored advice and practical and emotional support for victims of crime, whether the crime has been reported to the police or not. The Gateway can also help victims and their families to access specialist support services.
Phone: 0330 0881 339
Email: help@staffsvictimsgateway.org.uk
Website: www.staffsvictimsgateway.org.uk
Domestic Abuse, New Era – free, confidential support for those affected by all forms of domestic abuse (both young people and adults).
Victims
New Era 24-hour helpline: 0300 303 3778
Website: www.new-era.uk – where you can also access 24/7 Live Chat
Email: new-era@victimsupport.org.uk
Perpetrators (rehabilitative support to change offending behaviour)
Phone: 01785 601690
Website: www.new-era.uk
Email: new-era@rrpgov.uk
Sexual Abuse Services
Savana (covers Newcastle, Staffordshire Moorlands, Stoke-on-Trent)
Phone: 01782 433205/433204
Website: www.savana.org.uk
Email: info@savana.org.uk
SARAC (covers Burton, Lichfield, Tamworth, Uttoxeter, Swadlincote)
Phone: 01283 517185
Website: www.sarac.org.uk
Email: staff@sarac.org.uk
Staffordshire Women’s Aid (covers Stafford, South Staffs, Cannock)
Phone: 0300 330 5959
Website: www.staffordshirewomensaid.org/sexual_violence/
Sexual Assault Referral Centre (SARC)
Phone: 0800 970 0372
Website: www.grangepark.org.uk/are-you-a-victim/recent/sarc/
Email: info@grangepark.org.uk
Hate Crime Services:
Challenge North Staffs (covers Newcastle, Staffordshire Moorlands, Stoke-on-Trent)
Phone: 0330 1111 999
Website: www.challengenorthstaffs.org/
Email: cns@snscab.org.uk
Communities against Crimes of Hate (covers Stafford Borough, South Staffordshire, Cannock Chase, East Staffordshire, Tamworth, Lichfield)
Phone: 07971 497988
Website: www.cachpartnership.org.uk/
Email: admin@cachpartnership.org.uk
Child Sexual Exploitation, Catch 22
Phone: 01782 237106
Email: catch22cse@catch-22.org.uk
Business Crime, Chambers of Commerce
Phone: 01782 900239
Website: www.staffordshirechambers.co.uk/business-support/
Email: info@staffordshirechambers.co.uk
The Staffordshire Commissioner also commissions a number of services such as youth offending prevention services, substance misuse treatment services etc – which individuals are referred to via multi-agency referral arrangements. These services continue to be available, but with revised arrangements in place between agencies to keep clients and staff safe.
Please remember, in an emergency dial 999.
