Ben Adams

Staffordshire Commissioner to present update on Service scrutiny

Staffordshire Commissioner for Police, Fire & Rescue and Crime, Ben Adams will detail how his office monitors the performance of Staffordshire Police and Staffordshire Fire & Rescue Service to hold them to account on behalf of the public at a meeting of the Police, Fire & Crime Panel on Tuesday 21 February.

During the meeting, which will be broadcast live at 2pm, he will present an update on topics including:

  • How he monitors the performance of both Services and holds them to account
  • His scrutiny of Staffordshire Police’s performance following the recent re-inspection by His Majesty’s Inspectorate of Constabularies and Fire & Rescue Services (HMICFRS)
  • The vital work the Commissioner’s Office undertakes on complaint reviews and appeals to ensure they are dealt with effectively, reasonably and proportionately

The panel regularly meets to give their views on the Staffordshire Commissioner’s plans and decisions, and is an important part of the Office’s commitment to being open and transparent.

Staffordshire Commissioner Ben Adams said: “As Commissioner, my role is to hold Staffordshire Police and Staffordshire Fire & Rescue Service to account on behalf of the public.

“This panel meeting is an opportunity for the public to hear how Staffordshire Police handle complaints, the work my office undertakes when people appeal these complaint decisions, and how my office monitors the performance of both Services.

“Both Services have recently had HMICFRS inspections and thanks to my regular performance meetings with both the Chief Constable and the Chief Fire Officer, I was fully aware of the inspectors’ findings. I am reassured that we had already identified the same areas of improvement through these meetings and that work was already underway across both Services to address them.

“In December 2021, I recruited a new Chief Constable, Chris Noble, from another force where he was part of a team that brought about rapid improvement, to help accelerate change. This was reflected in the recent re-inspection in December 2022, which found the force’s efforts to improve the service are moving in the right direction across many areas.

“However, there is still more to do which is why the force remain in the engage phase. I will continue to closely monitor their performance to ensure this momentum is maintained, and hold them to account on behalf of our communities.”

People can follow the panel meeting live wherever they are via the web, and it will also be available to view online afterwards.

To find out more, and to view the meeting, visit: Police, Fire and Crime Panel – Staffordshire Commissioner (

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