New specialists will make sure vulnerable victims of crime get the best possible support as part of a radical rethink of services by Staffordshire’s Police and Crime Commissioner Matthew Ellis.
Mr Ellis set out a vision 12 months ago to put the needs of victims and witnesses at the heart of the criminal justice system.
Now, a network of new specialists who offer support to victims who are vulnerable, due to issues such as mental illness, domestic violence or hearing impairment, will be established as part of a much wider programme to transform victims’ services in Staffordshire and Stoke-on-Trent.
The Commissioner said: “For too long people have had to fit the criminal justice system rather than the system fitting them.
“In Staffordshire, we want to reverse this and create a joined-up system that treats victims with dignity and respect.
“It’s about making it easier for victims to receive the support they need and putting them at the heart of all we do.”
Mr Ellis has asked his deputy, Sue Arnold, to oversee a review and reform of services on his behalf so that victims and witnesses are supported in ways that recognise their individual circumstances and needs better.
Mrs Arnold said: “These new specialists will make a significant difference for people who are vulnerable by helping them find support that is sensitive and tailored to their individual needs.
“The specialists will be an integral part of a new single victims’ gateway where one agency will take on the responsibility for providing a clearly mapped out support route for victims of crime.”
The 12 specialists will sit in organisations that already have expertise in supporting vulnerable people.
They will be accredited to the victims’ gateway, which will be established by April 2015, and provide or organise tailored support to help the victim recover from their ordeal.
The new service has been recognised by the Government who have provided a £220,000 grant to support it, announced today.
