Policies and Procedures

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What We Do
- What We Do
  Learn about the role of the Staffordshire Commissioner's Office in overseeing police and fire services and keeping communities safe.
- Who We Are
  Meet the Staffordshire Police, Fire & Rescue and Crime Commissioner Ben Adams and learn how the office works to keep communities safe.
- Annual Reports
  Read the Commissioner's Annual Reports detailing progress against the Police & Crime Plan and Fire & Rescue Plan for Staffordshire and Stoke-on-Trent.
- Helping To Keep You Safe
- HMICFRS Inspections
  Access HMICFRS inspection reports for Staffordshire Police and Fire & Rescue Service, providing independent assessment of performance and leadership.
- Funding
  Find out about community safety funding available through your local Community Safety Partnership to tackle crime and anti-social behaviour.
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Information
- Information
  Find key information about the Staffordshire Commissioner's Office, police and fire services, transparency data and public accountability.
- Complaint Reviews
  Find out how to request a review if you're unhappy with how Staffordshire Police handled your complaint, including eligibility, the process and what to expect.
- Decisions
  Learn how the Staffordshire Commissioner makes, records and publishes decisions, ensuring open and transparent decision-making for the public.
- Finance
- Freedom of Information
  Make a Freedom of Information request to the Staffordshire Commissioner's Office and browse previous FOI responses and the publication scheme.
- Job Opportunities
  View current job opportunities with the Staffordshire Commissioner's Office and find out about volunteering roles supporting police and fire services.
- Performance
  Monitor the performance of Staffordshire Police and Staffordshire Fire & Rescue Service through public meetings, performance data and scrutiny by the Commissioner.
- Public Meetings
  Find dates, agendas and papers for public meetings including the Police, Fire & Crime Panel, performance meetings and Joint Audit and Risk Committee.
- Publication Scheme
  Access the Staffordshire Commissioner's Publication Scheme, detailing information routinely made available to the public about our work and services.
- Specified Information
  View the Specified Information Order requirements showing how the Staffordshire Commissioner publishes information to ensure public accountability and transparency.
- The Office
  Meet the Staffordshire Commissioner's Office team, learn about their roles and responsibilities, and find salary and equality information for senior staff.
Police & Crime
- Police & Crime
  Explore the Commissioner's Police & Crime Plan priorities including an outstanding local police service, preventing harm, supporting victims and impactful partnerships.
- Police & Crime
  Explore the Commissioner's Police & Crime Plan priorities including an outstanding local police service, preventing harm, supporting victims and impactful partnerships.
- Police Performance
  Monitor the performance of Staffordshire Police and Staffordshire Fire & Rescue Service through public meetings, performance data and scrutiny by the Commissioner.
Fire & Rescue
- Fire & Rescue
  Discover the Commissioner's Fire & Rescue Plan priorities including an outstanding service, effective prevention and protecting people and places across Staffordshire and Stoke-on-Trent.
- Fire & Rescue
  Discover the Commissioner's Fire & Rescue Plan priorities including an outstanding service, effective prevention and protecting people and places across Staffordshire and Stoke-on-Trent.
- Fire Performace
  Monitor the performance of Staffordshire Police and Staffordshire Fire & Rescue Service through public meetings, performance data and scrutiny by the Commissioner.
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Contact
- T: 01785 232385
- Mon - Thu: 8:30am – 5.00pm
- Fri: 8:30am – 4.30pm
- Sat - Sun: Closed
- Weston Road Complex
  Weston Road
  Stafford
  ST18 0YY

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Policies

Accessibility Audit Report

Read the accessibility audit report for the Staffordshire Commissioner's website, detailing WCAG 2.1 compliance and areas for improvement.

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Accessibility Statement

Read our accessibility statement explaining how we make this website accessible and how to request information in alternative formats.

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Consent Statement

Understand how the Staffordshire Commissioner's Office obtains and uses consent when processing personal data under GDPR and the Data Protection Act 2018.

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Privacy Notice

Read our Privacy Notice explaining how the Staffordshire Commissioner's Office collects, uses and protects your personal data.

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Retention and Disposal Policy

View the Staffordshire Commissioner's Office retention and disposal policy, explaining how long different types of records are kept.

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Policies and procedures

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FOI Environment Regulation Policy MAR 26

25 Mar 2026 Downloading...

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Freedom of Information Policy v1.2 FINAL Mar 2026

25 Mar 2026 Downloading...

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Right to Erasure Policy and Procedure v1.2 FINAL Mar 2026

25 Mar 2026 Downloading...

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Right of Access Request Policy and Procedure v1.5 FINAL Mar 2026

25 Mar 2026 Downloading...

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Right to Rectification Policy and Procedure v1.2 FINAL Mar 2026

25 Mar 2026 Downloading...

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Model Publication Scheme

26 Mar 2025 Downloading...

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Statement of corporate governance

1 Apr 2017 Downloading...

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Joint Protocol for Managing Unauthorised Encampments

1 Jun 2022 Downloading...

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Complaints Policy

6 Aug 2025 Downloading...

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National Report AI Policing and Mental Health: Picking Up the Pieces

27 Nov 2018 Downloading...

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Environmental Information Regulation Policy

1 Jan 2024 Downloading...

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Fees Charges and Allowances handbook

1 Aug 2018 Downloading...

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