Policies and Procedures - Staffordshire Commissioner

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What We Do
- What We Do
  Learn about the role of the Staffordshire Commissioner's Office in overseeing police and fire services and keeping communities safe.
- Who We Are
  Meet the Staffordshire Police, Fire & Rescue and Crime Commissioner Ben Adams and learn how the office works to keep communities safe.
- Annual Reports
  Read the Commissioner's Annual Reports detailing progress against the Police & Crime Plan and Fire & Rescue Plan for Staffordshire and Stoke-on-Trent.
- Helping To Keep You Safe
- HMICFRS Inspections
  Access HMICFRS inspection reports for Staffordshire Police and Fire & Rescue Service, providing independent assessment of performance and leadership.
- Local Community Safety Fund
  Find out about community safety funding available through your local Community Safety Partnership to tackle crime and anti-social behaviour.
- Supporting Victims
- Volunteer
Information
- Information
  Find key information about the Staffordshire Commissioner's Office, police and fire services, transparency data and public accountability.
- Complaint Reviews
  Find out how to request a review if you're unhappy with how Staffordshire Police handled your complaint, including eligibility, the process and what to expect.
- Decisions
  Learn how the Staffordshire Commissioner makes, records and publishes decisions, ensuring open and transparent decision-making for the public.
- Finance
- Freedom of Information
  Make a Freedom of Information request to the Staffordshire Commissioner's Office and browse previous FOI responses and the publication scheme.
- Job Opportunities
  View current job opportunities with the Staffordshire Commissioner's Office and find out about volunteering roles supporting police and fire services.
- Performance
  Monitor the performance of Staffordshire Police and Staffordshire Fire & Rescue Service through public meetings, performance data and scrutiny by the Commissioner.
- Public Meetings
  Find dates, agendas and papers for public meetings including the Police, Fire & Crime Panel, performance meetings and Joint Audit and Risk Committee.
- Publication Scheme
  Access the Staffordshire Commissioner's Publication Scheme, detailing information routinely made available to the public about our work and services.
- Specified Information
  View the Specified Information Order requirements showing how the Staffordshire Commissioner publishes information to ensure public accountability and transparency.
- The Office
  Meet the Staffordshire Commissioner's Office team, learn about their roles and responsibilities, and find salary and equality information for senior staff.
Police & Crime
- Police & Crime
  Explore the Commissioner's Police & Crime Plan priorities including an outstanding local police service, preventing harm, supporting victims and impactful partnerships.
- Police & Crime
  Explore the Commissioner's Police & Crime Plan priorities including an outstanding local police service, preventing harm, supporting victims and impactful partnerships.
- Police Performance
  Monitor the performance of Staffordshire Police and Staffordshire Fire & Rescue Service through public meetings, performance data and scrutiny by the Commissioner.
Fire & Rescue
- Fire & Rescue
  Discover the Commissioner's Fire & Rescue Plan priorities including an outstanding service, effective prevention and protecting people and places across Staffordshire and Stoke-on-Trent.
- Fire & Rescue
  Discover the Commissioner's Fire & Rescue Plan priorities including an outstanding service, effective prevention and protecting people and places across Staffordshire and Stoke-on-Trent.
- Fire Performace
  Monitor the performance of Staffordshire Police and Staffordshire Fire & Rescue Service through public meetings, performance data and scrutiny by the Commissioner.
News
Contact
- T: 01785 232385
- Mon - Thu: 8:30am – 5.00pm
- Fri: 8:30am – 4.30pm
- Sat - Sun: Closed
- Weston Road Complex
  Weston Road
  Stafford
  ST18 0YY

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Whistleblowing Policy

Document 6 Aug 2025

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The Right to Erasure Policy and Procedure

Document 22 Jul 2019

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Role of the SCO in the police complaints process FAQs

Document 22 Jul 2019

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Right to Rectification Policy and Procedure

Document 1 Jan 2024

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Protocol on PCC and staff relations

Document 1 Nov 2012

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Records Retention and Disposal

Document 15 May 2025

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Staffordshire Fire and Rescue – Procurement Strategy

Document Apr 2025 - Apr 2028

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Complaint review policy guidance

Document 1 May 2021

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Managing Contact to SCO

Document 23 Apr 2025

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Decision making policy

Document 4 Apr 2017

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