Victims and Witnesses

Victims and Witnesses

Making it easier for victims and witnesses to receive the support they need.
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Victims and Witnesses

Being a victim of crime can be truly damaging and have a lasting impact on feelings of safety and well-being. This is not only about the incident itself, but all too often the complexity, fragmented nature and quality of the services that the victim and their families can access, has an effect. The experience of courts and criminal justice systems can sometimes be non-user friendly, and can be as taxing and traumatic as the original incident.

Criminal Justice agencies and support services need to improve the experience and quality of services that support victims and witnesses. The “system” must fit the needs of individuals, ensuring victims, witnesses and their families are supported in a way that recognises their individual circumstances, provides respect and empathy and places them at the very heart of all criminal justice processes.

As such, our Victim and Witness Plan seeks to:

Ensure victims and witnesses have access to prompt and appropriate support (for example victim gateway, domestic abuse services, sexual abuse services, female genital mutilation services, business crime advisors)

Help victims to cope and recover

Work with criminal justice agencies to improve their response

Develop restorative justice options for victims and offenders to consider, in appropriate circumstances.

Victims of crime supported by the Staffordshire Victim Gateway and Business Crime Advisors, both introduced by the Commissioner, say more tailored support is helping them to cope and recover.

Residents and businesses who are receiving Staffordshire Smart Alerts find the information being provided by Staffordshire Police helpful and informative.

Domestic Abuse

If you’re suffering domestic abuse, you’re likely to feel isolated, hurt, upset and scared.

It takes many forms, is never acceptable and includes psychological, emotional, physical, financial, sexual and verbal abuse.

Domestic abuse includes any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality.

New Era is the new holistic Domestic Abuse (DA) service operating across Staffordshire and Stoke on Trent from 1 October 2018.

Offering help to all those affected by domestic abuse in Staffordshire or Stoke-on-Trent, New Era provides free and confidential support for victims, perpetrators and their families.